first class Archives - SmartSplit.co.uk https://SmartSplit.co.uk/tag/first-class/ Buy Cheap Train Tickets Mon, 20 Nov 2023 17:48:01 +0000 en-GB hourly 1 https://wordpress.org/?v=6.6.1 https://SmartSplit.co.uk/wp-content/uploads/2024/01/294748859_423505363129012_7461189509751287711_n-150x150.png first class Archives - SmartSplit.co.uk https://SmartSplit.co.uk/tag/first-class/ 32 32 Our Top 5 tips for cheap First Class train tickets https://SmartSplit.co.uk/using-the-train/first-class/our-top-five-tips-for-cheap-first-class-train-tickets/ https://SmartSplit.co.uk/using-the-train/first-class/our-top-five-tips-for-cheap-first-class-train-tickets/#respond Thu, 02 Nov 2023 10:42:39 +0000 https://SmartSplit.co.uk/?p=3109 So, you want a bit of luxury without paying for the luxury price? Sometimes, it’s nice to treat yourself to First Class once in a while, but the price can be off-putting. No worries, we’ve got you covered. Here are our top five tips for bagging cheap First Class train tickets. What are the best… Continue reading Our Top 5 tips for cheap First Class train tickets

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So, you want a bit of luxury without paying for the luxury price? Sometimes, it’s nice to treat yourself to First Class once in a while, but the price can be off-putting. No worries, we’ve got you covered. Here are our top five tips for bagging cheap First Class train tickets.

What are the best ways to get cheap First Class train tickets?

It might seem that ‘cheap’ and ‘First Class’ don’t go together in the same sentence, but there can be some bargains if you know where to look. Whether that means following a particular route or avoiding certain times, let’s have a look at some of the best ways to save.

1. Avoid London

London can attract a premium (and lots of people want to go there!) So, if you’re after a trip in First Class for less, we’d recommend leaving it for a journey that avoids the capital. The same usually applies for Standard Class, too. Let’s take a look at an example where we’re travelling from York a month in advance:

 

It’s £45.50 to travel in Standard Class to London, or £95.70 in First Class. That’s more than twice the Standard Class fare!

Meanwhile, let’s see what happens if we go in the other direction and head for Edinburgh instead:

SmartSplit website showing cheap first class train tickets from york to edinburgh

 

It’s £36.00 for Standard Class, and £52.40 for First Class. That’s a much smaller difference, and it isn’t a bad fare for a journey of over two and a half hours. So, your first step to finding cheap First Class train tickets is being choosy about where you go.

2. Pick a Friday morning for London trips

So, you want cheap First Class train tickets and you want to travel to London? Your best bet is to travel down on a Friday morning. In particular, you’ll find that this makes a difference for trips on the East Coast Main Line (Edinburgh – Newcastle – London) and West Coast Main Line (Glasgow – Preston – London and Birmingham – London).

This is because peak time restrictions are eased on a Friday. There’s less business-oriented travel too, so the trains are usually quieter. Because the most expensive tickets are Super Off-Peak ones, rather than Anytime or Off-Peak, this effectively ‘caps’ all of the cheaper Advance tickets.

3. Avoid the Frills

This depends on why exactly you’d like to travel in First Class. Do you want the full works with food and drinks, or do you just want a bigger seat to stretch out in with a cup of coffee? You might find cheap First Class train tickets with companies that don’t go all-out with the free food.

For example, we looked at York to London earlier, and found that it could be quite pricey. Let’s have a look and see how it compares if we choose Grand Central instead:

cheap first class train tickets on grand central on SmartSplit site

 

It’s still quite a bit more than you’d pay for Standard Class, but £55.00 is a more reasonable price than what we were finding above. You won’t get the same level of service, but you’ll still get a more spacious environment. In fact, we’ve written about the best First Class trains so that you can compare every First Class product across Great Britain.

The same applies if you pick an LNER train that doesn’t have such a substantial food menu, as there are three different menus to pick from (Dine is the largest, followed by Dish, then the most limited one is Deli). You can check which menu is scheduled on northbound trains here and southbound trains here.

4. Try Standard Premium

Did you know that Avanti West Coast gives you the option of travelling in a First Class carriage, sometimes for a fraction of the cost of a First Class ticket? Standard Premium is essentially First Class without the free food and drink. It’s the same seat and the same environment.

standard premium carriage on avanti west coast

 

You don’t have to book it in advance, either. All you have to do is buy a Standard Class ticket, then take a free seat in Standard Premium. It costs up to £30 to upgrade on board, and the conductor will sell you the upgrade when they check tickets. You can book Advance tickets for Standard Premium, too. Let’s see what we get if we want to go from Carlisle to Crewe a month in advance:

standard premium fares on avanti west coast on SmartSplit website

 

So, it’s £16.40 for Standard Class, £31.40 for Standard Premium and a rather high £85.80 for First Class. That’s quite a saving over sitting in a traditional First Class carriage! We’ve also compared Standard Premium v First Class so you can see which upgrade is best for you.

 

5. Keep an eye out for last-minute bargains

Cheap First Class train tickets don’t have to be booked up months in advance. Sometimes, if you’re travelling at the last-minute, there’s very little difference in price between Standard Class and First Class. It might even be cheaper! Let’s take a look at travelling from York to Newcastle this coming Saturday:

cheap first class train tickets on SmartSplit site

 

That’s just over an extra fiver to travel in First Class, so it’s not a great deal more expensive. So, why is there very little difference on some trains and a huge one on others? In a nutshell, when it gets very close to departure, the cheaper ‘tiers’ of Advance tickets start to sell out. This can happen at a faster rate for Standard Class than First Class.

Is there anything else I should know?

Looking to know more about First Class? Take a look at our dedicated page for First Class train travel. We’re here to help with upgrading on board and even travelling in First Class for free. We’ve also compared Avanti West Coast and LNER.

The final thing we’d recommend is using the SmartSplit website to book your cheap First Class train tickets. We’re completely independent, so we’re happy to ‘tell you like it is’ when it comes to rail fares. Not only that, but we’ll show you the slower, but cheaper options that some websites won’t.

Don’t forget that we don’t charge any fees, either. That includes if you change your mind and want to travel on a different day. If your ticket is refundable, we’ll refund it fee-free, too!

All fares stated on this page are for ONE adult with no Railcard discount and were correct at 09:00 12/07/23 unless otherwise stated. All information is issued in good faith. They’re subject to change at any time and SmartSplit are not responsible for any loss or disappointment incurred as a result of the information provided.

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How to travel in First Class for free https://SmartSplit.co.uk/using-the-train/first-class/how-to-travel-in-first-class-for-free/ https://SmartSplit.co.uk/using-the-train/first-class/how-to-travel-in-first-class-for-free/#respond Thu, 06 Jul 2023 14:01:08 +0000 https://SmartSplit.co.uk/?p=3074 Not a lot of things in life are free. So, did you know that you can travel in First Class for free on some trains? In a nutshell, First Class isn’t scheduled on every train. So, when a train turns up that has it, you can treat it just like Standard Class. Here’s our guide… Continue reading How to travel in First Class for free

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Not a lot of things in life are free. So, did you know that you can travel in First Class for free on some trains? In a nutshell, First Class isn’t scheduled on every train. So, when a train turns up that has it, you can treat it just like Standard Class. Here’s our guide to which services are fair game when you fancy a cheeky upgrade. Just make sure you have a Standard Class ticket, first.

Can I really travel in First Class for free?

Well, not all the time, obviously. You can’t just plonk yourself down on any train and travel for no extra cost. But, there are some trains that are effectively ‘Standard Class only’. Some companies will let you know that this is the case, but others keep it very quiet. If you’re ever unsure, just ask a member of staff.

ScotRail

If you’re travelling on ScotRail, then keep an eye out for the ‘eXpress’ branded trains. They have four carriages and run on a number of different routes around the Central Belt:

class 385 train with first class

 

They mostly run between Edinburgh and Glasgow Queen Street. This ‘fast’ route between the two cities does have First Class, but any other route is Standard Class only.

This means that you can travel in First Class for free on routes like these ones:

  • Edinburgh – Dunblane
  • Alloa – Glasgow Queen Street
  • Falkirk Grahamston – Glasgow Queen Street
  • Edinburgh – North Berwick.

Usually, these routes will have the three-coach version of this train, which doesn’t have First Class, but swaps do happen. Just keep an eye out for the yellow markings around the windows, like in the photo above. If you do get a train that has a First Class area, you can expect a bigger seat, and a lot more space.

This isn’t the only type of train where you can try First Class for free. Trains to Cowdenbeath and Glenrothes, as well as local stopping trains between Edinburgh and Perth or Dundee don’t have First Class advertised, either. If you get one of these trains, you can sit in a First Class section like this one at no extra cost:

first class for free on a scotrail train

 

Stansted Express

So, most of the time, Stansted Express trains don’t have First Class. But, did you know that an almost-identical fleet of trains, which usually runs between Norwich and London, does? Sometimes, one of these trains will find its way onto the Stansted Express route. When it does, you can travel in First Class for free!

It’s a bit more spacious and in a 2+1 layout. Even in Standard Class, it’s a little more luxurious as it has full-sized tables.

How do you know if your train has First Class? You can do one of two things:

  • Check the number on the front of the train. Trains with First Class will start with a 0, eg. 003. If it’s a ‘normal’ Stansted Express train, it’ll start with a 1, eg. 104
  • See if the outside of the train has carriage letters. Trains with First Class have carriage letters marked by the doors.

Southeastern

This one is nice and easy. As of December 2022, Southeastern doesn’t have any First Class on its trains. This doesn’t mean that they’ve rushed to rip out all of the First Class seats, though.

If you’re on a train that has seating in a 3+2 layout, but there’s a section of 2+2 seating that looks a bit nicer, this is what used to be First Class. Feel free to take a seat! You’ll usually find these sections behind the driver’s cab.

Southern

A lot of suburban trains around London have carriages where you can sit in First Class for free. In particular, there are quite a few that are operated by Southern.

Now, they aren’t much to write home about. The seats are exactly the same, just with a marking on that says that they’re First Class. But, because not everyone knows that this only applies on some routes, it does mean that you have a better chance of getting a seat at busy times.

As of July 2023, the following trains are shown as ‘Standard Class only’ in the timetable:

  • Horsham to London Victoria (via Dorking)
  • Dorking to London Victoria
  • West Croydon to London Victoria
  • London Victoria to London Bridge
  • London Bridge to Caterham and Tattenham Corner
  • Beckenham Junction to London Bridge
  • East Croydon to London Bridge
  • Epsom to London Bridge
  • Epsom Downs to London Victoria.

As well as this, there are some routes around Sussex that don’t have First Class advertised:

  • Ashford International to Eastbourne
  • Hove to Brighton
  • Portsmouth & Southsea to Brighton
  • Portsmouth & Southsea to Littlehampton
  • Bognor Regis to Barnham and Littlehampton.

All of these trains share at least part of their route with another train that does have First Class advertised. So, we’d recommend checking with staff if you’re unsure. You can also check the timetable. If it has First Class, you’ll see a little ‘1’ symbol above the train.

South Western Railway

Travelling to Windsor, Hounslow, Reading or Weybridge via Chertsey? Then if you have a ‘Desiro‘ train, you can sit in First Class for free. They look like this:

class 450 train

 

As they normally run on longer-distance trains too, they have First Class. You’ll find the First Class section behind the driver’s cab on each four carriage train (so in carriages 1, 4, 5 and 8 on an eight-coach one). For your ‘free’ upgrade, you’ll get a bigger seat in a 2+2 layout, a table to work at and wireless charging.

Thameslink

You can always sit in First Class for free on Thameslink. You just need to make sure that you’re sitting in the right place. Basically, there are two First Class sections on every train, and they look like this:

interior of first class on a thameslink train to gatwick airport

 

You’ll get a much bigger seat, access to a power socket, and tables to work at. Basically, it’s a decent upgrade compared to Standard Class.

So, when can you use it? The rear First Class compartment is always counted as Standard Class. No matter which Thameslink train you use, you can always sit in the rear carriage of First Class for free.

On these routes, the whole train is counted as Standard Class:

  • London Blackfriars to Sevenoaks
  • Luton to Rainham
  • Sutton to St Albans (via Wimbledon or Hackbridge).

West Midlands Trains

West Midlands Trains have abolished First Class as of May 2023. As a result, you can sit in any former First Class section for free when you have a Standard Class ticket.

Is there anything else I should know?

This list isn’t completely exhaustive, so you might come across other trains which allow you to travel in First Class for free. Just check the timetable and see if there’s a ‘1’ symbol above the train you want to use! It goes without saying that of course, free doesn’t mean completely free. You still need a valid Standard Class ticket to travel. If you’d like to know more about what First Class is like, you can take a look at our guide to the best First Class trains.

Looking to know more about First Class? Take a look at our dedicated page for First Class train travel. We’re here to help with our Top 5 Tips for getting cheaper fares and upgrading on board. We’ve also compared Avanti West Coast and LNER, as well as Standard Premium and First Class.

Thinking of taking a trip soon? You can book it all with SmartSplit. We’ll be sure to show you the slower and cheaper options, so you can get the best value fare for your journey.

Changed your mind? Need to travel on a different day? No problem at all. You can change or refund your ticket (if it’s refundable) without any extra fees.

All information stated on this page was correct at 06/07/23. It’s subject to change at any time and SmartSplit are not responsible for any loss or disappointment incurred as a result of the information provided. You always need a valid ticket to travel and it is your responsibility to ensure that it is valid.

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Avanti vs LNER First Class – which is better? https://SmartSplit.co.uk/using-the-train/first-class/avanti-vs-lner-first-class-which-is-better/ https://SmartSplit.co.uk/using-the-train/first-class/avanti-vs-lner-first-class-which-is-better/#respond Wed, 05 Jul 2023 14:56:08 +0000 https://SmartSplit.co.uk/?p=3050 Avanti West Coast and LNER are the two ‘premier’ north to south rail operators in Great Britain. If you’re going between London and Scotland, it’s likely that you’ll be picking from one of them. If you’re wanting to travel in First Class, then you’ll definitely be picking from one of them! So, I set out… Continue reading Avanti vs LNER First Class – which is better?

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Avanti West Coast and LNER are the two ‘premier’ north to south rail operators in Great Britain. If you’re going between London and Scotland, it’s likely that you’ll be picking from one of them. If you’re wanting to travel in First Class, then you’ll definitely be picking from one of them! So, I set out to compare Avanti vs LNER, and see who offers the best First Class product for the money.

The cost of Avanti vs LNER First Class

One of the most important factors to consider when you’re booking an Avanti vs LNER First Class journey is the cost. After all, First Class can be expensive, so you’re likely to want to book it in advance. Let’s say that we want to travel from London to Edinburgh a month in advance, in the middle of the day, and see how much it costs:

avanti west coast first class fares - avanti vs lner first class comparison

 

The 12:16 Avanti West Coast service is £151.00. There’s also the option of paying £94.00 for Standard Premium if you’d prefer.

Meanwhile, it’s a little cheaper to take LNER at 12:30 instead:

lner first class fares - avanti vs lner first class comparison

 

It’s £132.40 to make this trip. It isn’t a huge saving, but LNER just edges out Avanti in the battle of Avanti vs LNER First Class. As I mentioned in my look at Avanti Standard Premium vs First Class, the advent of Standard Premium has caused First Class to generally be more expensive.

Avanti vs LNER First Class seats

So, let’s start out with the seats. Who has the better place to sit? Let’s start with Avanti West Coast. The trains are slowly getting a freshen up, and I was lucky enough to travel on a refurbished one:

avanti first class pendolino interior

 

The seats were well-padded and comfortable with a good amount of recline. There’s a bit of a wing on the headrest which provides good support, too. You’ll find plenty of power sockets if you need to get some work done:

avanti pendolino power sockets

 

The only awkward thing is the huge ‘lip’ on the table as it curves upwards towards the window. You’ll probably struggle to use a mouse without leaving a fair amount of extra space, if you’re right-handed. The same goes if you’re left-handed and sat on the left. On the plus side though, the ride quality is nice and smooth.

As for LNER, they have fairly large First Class seats:

lner first class interior

 

They have a reasonable amount of recline and I’m always able to get fairly comfortable in them. The headrest is a bit hard though (it’s not like the ones in the photo above anymore), and they’re a bit prone to falling off the seat entirely.

Power sockets are in a better place as they’re under the armrests. There’s still a bit of a lip on the tables for four, but it isn’t quite as drastic as on the Avanti trains. The ride quality is a bit bouncy though, and I’ve witnessed glasses of red wine splashing all over the table (plus it can make working on your laptop a bit trickier).

Overall, the seats are fairly similar. In terms of Avanti vs LNER First Class seats, I’d say that the actual seat and ride quality is a little better on Avanti, but you have more space to work (and better placed sockets) on LNER.

Who has the better service?

When you’re comparing Avanti vs LNER First Class, you also want to be sure that you’re going to get a great level of service. After all, it’s a premium product, so you’d expect premium treatment.

On my journey from Carlisle to Crewe, I was genuinely impressed by the staff. As soon as I boarded, someone approached me and asked what I’d like to eat, and listed off the options. I hadn’t even sat my laptop up or put my bag away! The staff were friendly, but professional and unobtrusive. I was even offered a hot drink on a shorter subsequent journey (Crewe to Liverpool). Nothing was too much trouble.

I’m an LNER regular, as I’m from the North East. So, I’ve had plenty of experience with the sort of service that you get over the years. In general, the staff are great (particularly the Geordie and Scottish crews) and we’ve left the rather weird days of Virgin Trains East Coast where you got the impression that quite a few of them didn’t really want to be there.

On my journey from Newcastle to Edinburgh, the service was a bit mixed. The drinks trolley came around asking if people wanted hot drinks (I didn’t). But then, I watched the gentleman on the trolley giving out cold drinks so I had to call him back and ask. The menu was also drastically more limited than advertised (with no apologies made, more on that later). The crew were doing their best though, and I wouldn’t say that they did a bad job. It was just poor luck that it was a very busy train with a limited menu.

Avanti vs LNER First Class food

So, what’s on the menu? These days, it’s fairly ‘static’ and First Class menus on trains don’t seem to rotate as often as they used to. Both of the trains I’m comparing were scheduled to offer a fairly similar menu, which in this case was their most extensive breakfast menu.

Avanti West Coast

The menu on Avanti West Coast can vary, depending on whether you’re travelling on a Voyager or Pendolino train. It’s a bit more limited on weekends, too. In my case, I was travelling on a weekday Pendolino train.

So, did the food live up to expectations? I thought it looked the part:

breakfast served on avanti first class pendolino - avanti vs lner first class comparison

 

The toast was a welcome addition, too. Everything was tasty, well-seasoned and perfectly cooked. My only gripe was the scrambled eggs! The best way to describe them is that they were like the ones you’d find at a hotel buffet abroad. That is, they were a bit gritty and the texture in general was rather off. The good news is that if you made the same journey today, you’d get a fried egg instead.

Was it a huge portion? It wasn’t, but combined with the toast, it was fair. It kept me satisfied and it didn’t feel too stingy.

LNER

So, what about LNER? The Dine menu is what my train had scheduled for it. It was even off to a great start, as the right menus were out on the tables.

“We don’t have a chef”.

Oh dear.

It wasn’t the first time that this had happened. I’ve never actually seen the ‘full LNER’ breakfast with my own eyes. Instead, it was the lowly bacon roll:

bacon roll served in lner first class - avanti vs lner first class comparison

 

The vegan sausage roll was available too, or overnight oats. The bacon roll was fine, and it was well-cooked and well-filled. As a bacon roll, you can’t complain. But it was still just a bacon roll.

Lounges

The last thing it’s worth comparing with Avanti vs LNER First Class is the lounge experience. Both companies have lounges for you to use both before and after you travel.

I popped into the Avanti lounge at Crewe and found that it was pretty good. You had plenty of different kinds of seating to choose from

first class lounge at crewe station

 

You had plenty of food to choose from as well. It was mostly snacks, but homemade banana bread was a nice surprise. You can find a full menu online and there’s also a more substantial menu if you’re travelling from London Euston.

The LNER lounges are all rather stylish, like this one in Edinburgh:

lner first class lounge at edinburgh station

 

The only issue is that none of the seats are very comfortable! They’re all a bit style and aesthetics over substance and functionality, and everything is a lot firmer than it looks. The food and drink offer is very much just hot drinks, water, biscuits and crisps, too.

Both lounges do their main function well though, which is to give you a quiet place to wait before you train, and maybe to get some work done. The railway is never going to be wining and dining you like in airline lounges.

So, who has the best First Class?

See, this is a tricky one. As you’d think that based on what I’ve said, I’d be all over Avanti West Coast and recommending them to everyone. Yes, they do a good product and have great lounges, as well as some lovely staff. But, and it’s a big but, they’re often very expensive. I’d recommend staying well away on weekends as you effectively only have half a carriage of First Class on most trains (Coach K).

The introduction of Standard Premium has also meant that many of the passengers who just want a cheap upgrade for a better seat are better off sitting there instead. It’s often a lot cheaper.

Meanwhile, LNER can be great value if you’re travelling last minute. Journeys to and from London can be pricey, but let’s take Newcastle to Edinburgh as an example:

lner first class fares last minute for newcastle to edinburgh

 

This is for a journey tomorrow morning. It’s only an extra £11.80 to upgrade, which is a difference that many wouldn’t mind paying. You just can’t go in with expectations that are too high. You’ll be fed something, you’ll get a bigger seat and you can use the lounge at both ends of your journey.

In a sense, Avanti West Coast First Class is only worth it if you go on a weekday and the price difference isn’t too stark. LNER on the other hand is fine at any time of day, just don’t always expect the full works. My experience shows that the menu isn’t set in stone! It’s a great operator for getting a last-minute upgrade at a reasonable fare, while Avanti West Coast can be very expensive if you leave it too late.

Is there anything else I should know?

Looking to know more about First Class? Take a look at our dedicated page for First Class train travel. We’re here to help with finding the best First Class train, our Top 5 Tips for getting cheaper fares, upgrading on board and even how to use First Class for free. We’re also here to help with our guide to travelling to London.

Thinking of taking a trip soon? You can book it all with SmartSplit. We’ll be sure to show you the slower and cheaper options, so you can get the best value fare for your journey.

Changed your mind? Need to travel on a different day? No problem at all. You can change or refund your ticket (if it’s refundable) without any extra fees.

All fares stated on this page are for ONE adult with no Railcard discount and were correct at 16:00 05/07/23. Both they, and the First Class products shown, are subject to change at any time and SmartSplit are not responsible for any loss or disappointment incurred as a result of the information provided. All opinions expressed in this post are based on real-life experiences.

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Avanti Standard Premium vs First Class https://SmartSplit.co.uk/using-the-train/first-class/avanti-standard-premium-vs-first-class/ https://SmartSplit.co.uk/using-the-train/first-class/avanti-standard-premium-vs-first-class/#comments Fri, 16 Jun 2023 15:03:42 +0000 https://SmartSplit.co.uk/?p=2861 Avanti West Coast is fairly unique in that it offers three classes of travel. You can take their trains in Standard Class, Standard Premium or First Class. The premise was that Standard Premium would be the place to travel if you wanted a bigger seat but none of the fuss of the at-seat service. Now… Continue reading Avanti Standard Premium vs First Class

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Avanti West Coast is fairly unique in that it offers three classes of travel. You can take their trains in Standard Class, Standard Premium or First Class. The premise was that Standard Premium would be the place to travel if you wanted a bigger seat but none of the fuss of the at-seat service. Now that it’s all had a chance to bed in, I decided to compare Avanti Standard Premium vs First Class. More importantly, is First Class actually worth it anymore?

What is Standard Premium?

If you’re not used to travelling on Avanti, you might be wondering what this third class of travel is all about. In a nutshell, it’s a First Class carriage with no at-seat service. You get the bigger seat, a quieter carriage and that’s it.

All of the photos you see today are of First Class, but the seats and environment themselves are exactly the same in Standard Premium. The only difference is a headrest that says ‘Standard Premium’ instead.

The upgrade cost starts at £10 and goes up to £30 depending on the length of the journey. You can pay the upgrade fee on the train, or you can also buy Advance tickets that skip this step and allow you to pay for everything at once.

What’s the difference between Avanti Standard Premium vs First Class?

In a nutshell, Standard Premium is the same environment, you get the bigger seat, a guaranteed table and better access to a power outlet.

First Class gives you at-seat service. During the week, that means a chef-prepared hot meal on some journeys, as well as other hot and cold options. You get lounge access, too.

The First Class lounges come with complimentary refreshments, such as snacks and hot drinks.

Avanti Standard Premium vs First Class pricing

This is the big stickler when it comes to comparing Standard Premium vs First Class, and had me questioning whether the extra upgrade to First was worth it anymore. Put simply, it can be a little bit extra to take Standard Premium compared to Standard, then a massive jump to upgrade to First Class. Let’s take a look at a couple of journeys a month in advance:

standard premium vs first class fares on SmartSplit for a glasgow to london journey

 

So here, we want to travel from Glasgow to London. It’s £55 for Standard Class, £74 for Standard Premium and £125 for First Class. Standard Premium, at minimum, seems like a bit of a no-brainer for a long trip. First Class is definitely a bit steeper.

Let’s try London to Manchester:

standard premium vs first class fares on SmartSplit for a london to manchester journey

 

So, it’s £44 to travel in Standard Class, £69 in Standard Premium and £120 in First Class. Again, there’s a fair difference there. So, when it comes to Standard Premium vs First Class, there’s definitely a steep price difference. The question is: what do you get for your money if you pay the extra?

It’s worth mentioning that you can only get Standard Premium on Pendolino trains. The limited number of Super Voyager trains only have First Class and Standard Class. These trains usually run between North Wales, Chester and Crewe or London Euston, as well as on the Shrewsbury to London route. It’s easy to tell which is which – as you won’t get offered a Standard Premium ticket for a Super Voyager!

The First Class service

I set out on June 15th, 2023, to find this out. I’d booked a ticket on the 09:10 train from Carlisle to Crewe, which took roughly two hours. This seemed like a decent length of journey to allow me to judge what kind of service you’d get in First Class.

The train rolled in a couple of minutes late, and I was already keen to jump on. The weather was hotting up and I was looking forward to a blast of air conditioning!

Getting on board

I boarded the train in Coach J and found a table for two fairly easily. It seemed to be around a third full, and I found there to be very few people sat in Coach K, as well. I had a refurbished 11-car Pendolino train, which had been given new seating throughout First, Standard Premium and Standard Class:

avanti refurbished first class

 

The seats were comfortable (though the same as you’d get in Standard Premium) and had a reasonable recline. The tables had an ample choice of power sockets to choose from, too:

avanti refurbished first class power sockets

 

My only complaint about the table is the massive wedge where it curves up. This can make working at a laptop a bit tricky if you have a larger device as it takes up a fair bit of room. Thankfully my work laptop wasn’t too big, so I had no problems.

Okay, so we’ve covered the seat experience (which you’d get in either class), so let’s get onto the First Class exclusives.

Food and drinks service

The big differentiator for Avanti Standard Premium vs First Class is the on-board service. As you can imagine, I was thrilled when a friendly crew member came through straight away taking breakfast orders. We hadn’t even left the station yet! The selection on offer was great (menu here) and I went for the Great British Breakfast. You also had the choice of white or brown toast to go with it.

Five minutes after leaving Carlisle, a drinks trolley came around offering hot and cold drinks (alcohol is available later in the day, though not at 9am) and I had myself an orange juice. It came in a proper glass, too.

The brekkie verdict

It took around 25 to 30 minutes for my food to arrive. I didn’t see that as a bad thing, as it meant that it hadn’t just been chucked in the microwave. Equally, it does mean that you can’t jump on for a 15-minute journey and hope to fill your boots. The portion size of the food was pretty decent:

avanti first class breakfast, showing toast, sausage, scrambled egg, bacon, mushroom and black pudding

 

The dish came with two rashers of bacon, one sausage, scrambled egg, a giant mushroom, a slice of black pudding and two slices of toast with butter. You also had the option of a roasted tomato, but I skipped out on that as I’m not a fan. It wasn’t a gut-busting mega-brekkie that you’d get down at your local greasy spoon, but it didn’t seem too skimpy. You get a choice of sauces too, and my brown sauce came in a nice ceramic dipping pot.

The sausage was delicious, as well the bacon. They were both ‘meaty’ and were of an excellent quality. The black pudding was great too, and it’s not something I usually opt for. The mushroom was tasty but a nightmare to cut into, and it let out a fair amount of liquid on the plate. The least impressive item was the scrambled egg. The texture was off, though the flavour was fine.

You can’t go wrong with toast and butter. Even the butter was delicious and easy to spread. Overall, it was a solid 8/10. As of the 19th of June, a new menu is coming in which replaces the scrambled egg with a fresh fried egg, too. A massive improvement, I reckon.

Final thoughts

After leaving Preston, I had another orange juice. That was it for the service, though. It was friendly, professional and well-focused. Quality over quantity, shall we say. Everyone around me was pleased with the food on offer, too. I heard a couple of ‘delicious’ comments about the smoked salmon and scrambled eggs, so that seemed to be a hit. The only person not impressed was the overly-loud bloke in a suit who aggressively batted away any offers of food and drink. He could have saved his money and gone for Standard Premium!

Standard Premium looked to be fairly busy when I popped my head in. The advent of Standard Premium Advance tickets has definitely bumped up occupancy levels, as it used to be pretty normal to get a carriage to yourself when it was a case of being ‘in the know’ and upgrading on the day.

I stepped off at Crewe into glorious sunshine, and was pretty impressed by the service I’d received:

avanti class 390 with standard premium and first class options

 

Of course, that isn’t all. First Class entitles you to visit lounges that are located at most major stations on the Avanti network. So, that was my next stop.

Lounge Access

The lounge at Crewe is up on the footbridge towards the exit, just above Platform 5. You press the intercom, show your ticket to the camera, and you’re in.

You’ll find lounges at Crewe, Manchester Piccadilly, Liverpool Lime Street, Birmingham New Street, Birmingham International and London Euston. There is also one at Glasgow Central, but information on the Avanti website suggests that this one is closed at the time of writing.

As for Crewe’s lounge, it was pretty pleasant. It had a nice atmosphere and plenty of different kinds of seating areas to use:

avanti first class lounge at crewe

 

As for food and drink, the drinks selection was everything you’d expect. You had teas, a coffee machine and a fridge with water, fizzy drinks and even kombucha.

The food offering was decent, too. I could see muesli bars, banana bread, porridge pots (and honey), muffins, fresh fruit and pouches of olives:

avanti first class lounge refreshments, showing cakes, olives, porridge, fruit and baked goods

 

There is a dedicated menu for the lounges which you can view online. The lounge at London Euston has a different menu with more substantial items available, as well as a paid-for bar! I went for a piece of banana bread in the end, and it was delicious.

I was once again, impressed. There was a clear differentiation appearing in the Standard Premium vs First Class experience, rather than just ‘you get food’.

Taking a shorter trip: Standard Premium vs First Class

Finally, I wanted to see how Avanti Standard Premium vs First Class faired on a short journey. After all, it isn’t uncommon to completely miss out on any service if your journey is too short. That might be because the staff are packing away, or they just haven’t seen you.

So, I was going to go from Crewe up to Liverpool Lime Street, which was just short of 40 minutes. The bizarre thing about this journey is that a one-way Standard Class fare is £16.60 if you’re travelling before 9am on weekdays, but just 30p more at £16.90 if you travel in First! The Off-Peak fare is still £13.80, but the difference isn’t huge. If it’s a return trip though, it’s a much bigger difference, as the return fare is £33.90 in First Class. In fact, two First Class singles are 10p cheaper than the return.

The Standard Premium upgrade price is £10 on this journey. Put simply, that isn’t worth it on top of the Standard Class fare!

So, what did I get? First of all, this was a nine-car train that hadn’t been refurbished yet, so it was a little different inside:

unrefurbished avanti first class carriage

 

The lamps on the tables were a bit irritating and each window seat had just one three-pin socket (that I couldn’t get to work).

As for the service, a friendly host (also called Richard) popped down straight away and asked if I wanted anything to drink. I took him up on the offer of a coffee, which was really well-presented:

coffee served in avanti first class

 

The crew, to their credit, stayed present in the carriages right up until arriving into Liverpool. My overall impression of Avanti’s staff was that they were passionate about what they did – and I did drop their social media team a message of thanks.

Avanti Standard Premium vs First Class – weekdays vs weekends

This is where things get a bit more complicated. You see, on weekdays, here’s how the formation of the train works:

  • Nine-car train: Coach H is Standard Premium, J and K are First
  • 11-car unrefurbished train: Coaches G and H are Standard Premium, J and K are First
  • 11-car refurbished train: Coach H is Standard Premium, J and K are First.

On the refurbished trains, Coach G is converted to Standard Class to add in some extra capacity, which is where that carriage ‘disappears’ to.

So, what happens on weekends? Only Coach K is First Class. Coach K is part-kitchen, so it has a very limited number of seats. Just 18, in fact. Coach J becomes Standard Premium, alongside Coach H (and G on unrefurbished trains!)

First Class becomes very busy and the menu is different, too. It isn’t as substantial, basically. Meanwhile, you’ve loads of room to try Standard Premium. My advice is that you should choose Standard Premium on a weekend if you want an upgrade. First Class just isn’t big enough.

Standard Premium vs First Class – Is First Class worth it?

This is the million-dollar question. When it comes to Avanti Standard Premium vs First Class, is First Class worth it at all? My answer is: it can be.

If you’re travelling between stations with lounges and need somewhere quiet to work before the train for example, it’s great. You have access to refreshments (or even a bar), and it’s a world away from a busy platform.

Travelling on a weekday? Great. You have a decent number of First Class seats on every train and a substantial menu of food and drink. You’ll get a chef-prepared hot meal if you want one. The staff on board the trains are truly excellent and I can’t fault them. Their service was passionate, but sincere, and it wasn’t over-the-top or tacky.

You even have the weird fare anomalies (like a one-way trip from Crewe to Liverpool in the morning peak) where the fare is essentially the same between Standard and First.

So, when isn’t it worth it? I’d say definitely don’t bother on a weekend. Just plonk yourself in Standard Premium. I’d also say it isn’t worth it if you won’t make full use of what’s available to you. If you’re not bothered about lounge access and food and drink, just stick to Standard Premium. If you want a proper ‘experience’, then by all means try out First if the price is right. There isn’t a one-size-fits-all answer.

Is there anything else I should know?

Looking to know more about First Class? Take a look at our dedicated page for First Class train travel. We’re here to help with upgrading on board, tips to help you get a cheaper fare and even how to travel in First Class for free. We’ve also compared Avanti West Coast and LNER.

So, are you ready to take a trip? SmartSplit doesn’t believe in adding any fees on. No booking fees, no admin fees and no fees for all of the useful information and insider tips that we have about travelling by train!

Changed your mind? No problem. If your ticket is refundable and you haven’t used it, you get the entire value of your ticket back. If it isn’t refundable, you can change it without any extra charges. Just buy another one, send us the details of both bookings and we’ll refund the cheaper ticket. No questions, no quibbles.

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What’s the best train from London to Birmingham? https://SmartSplit.co.uk/journey-comparisons/whats-the-best-train-from-london-to-birmingham/ https://SmartSplit.co.uk/journey-comparisons/whats-the-best-train-from-london-to-birmingham/#respond Mon, 27 Mar 2023 17:47:00 +0000 https://SmartSplit.co.uk/?p=2071 If you’re looking at travelling from London to Birmingham (or vice-versa), you’ve probably noticed that you have quite a bit of choice! Three choices, in fact. You can take Avanti West Coast, Chiltern Railways or London Northwestern Railway. But what’s the best train from London to Birmingham? Well, in March 2023, I took a trip… Continue reading What’s the best train from London to Birmingham?

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If you’re looking at travelling from London to Birmingham (or vice-versa), you’ve probably noticed that you have quite a bit of choice! Three choices, in fact. You can take Avanti West Coast, Chiltern Railways or London Northwestern Railway. But what’s the best train from London to Birmingham? Well, in March 2023, I took a trip from Birmingham to London, and back, then back to London, to find out.

Who runs the trains between London and Birmingham?

Before we work out the best train between London and Birmingham, we should take a quick look at who runs them.

There are three companies to choose from:

  • Avanti West Coast run the fastest trains between London Euston and Birmingham New Street. They take as little as 1hr 15min and are seen as the ‘premium’ option. They cost more and have catering options as well as First Class
  • London Northwestern Railway run on the same route, but divert to also serve Northampton. They stop at more stations and a typical journey takes around 2hr 15min. The trains tend to be more of a ‘commuter’ style with tickets starting at much lower prices than Avanti
  • Chiltern Railways operate on a different route between London Marylebone and Birmingham Moor Street and Snow Hill. The fastest journeys start at around 1hr 40min with a couple of different train types. You won’t find any catering but the trains are a sort of mid-point between the long-distance style of Avanti and commuter-style of London Northwestern. Prices can start even lower than on London Northwestern Railway, but are typically just a little higher.

Finding the best train from London to Birmingham – the plan

I was setting myself up for quite the day. Starting in Newcastle at 06:40, I’d need to make the 3hr 20min trip down to Birmingham New Street to start this scientific adventure.

First up was the slowest of the three – London Northwestern Railway. I’d be leaving Birmingham at 10:36 and getting into the capital for 12:49 before having a spot of lunch. I didn’t want to make the connections too tight in case of delays.

Avanti West Coast were next, taking me straight back up to Birmingham New Street at 14:16, arriving at 15:48.

Finally, I’d be taking a stroll across Birmingham to Snow Hill station where I’d be taking the 16:51 Chiltern Railways train to London Marylebone, arriving at 18:41.

All that awaited me now was the 05:30 alarm…

Trip 1 – London Northwestern Railway

First up in the battle to be the best train from London to Birmingham was the super-budget London Northwestern Railway. Leaving at 10:36 from Birmingham New Street, we were due into London Euston at 12:49. This was going to be the slowest train of the day!

They run trains every half an hour, with the timetable having been simplified on this route last December.

The cost

I paid £12.20 for an Advance single on my train (with a 16-25 Railcard) a week in advance. However, this is by no means the cheapest possible fare.

An Advance single (without Railcard) starts at £8 one way. Tickets on the day range from £29.00 for a Super Off-Peak Return to £99.20 for an Anytime Return (correct as of March 2023).

Waiting to get on board

Birmingham New Street can be quite the confusing station to navigate, with different coloured lounges and various sets of ticket gates to get onto the platforms. Fear not though, all of the departure boards tell you which coloured area to aim for:

birmingham new street station boards showing which coloured zone to wait in

If you’re coming off a connecting train instead, head to the ‘b’ ends of the platforms. This allows you to switch over to your connection without running in and out of different sets of barriers. I had a while to wait though, so ended up using an ‘a’ end and having a walk around the station. It’s a lot less bleak than the rather dark and dingy platforms!

birmingham new street station concourse

My best advice if you’re peckish and on a budget would be to head up the escalator on the left of the picture above. There’s a Tesco on the upper level (part of “Grand Central”) which sells all the usual meal deals and such at the normal prices you’d expect.

With a cheese twist in hand, I headed for the platforms and was happy to see that my train was already there and ready for boarding. Most London Northwestern trains to and from London arrive around half an hour before they leave again and they’re usually left unlocked. So, you have plenty of time to find yourself a seat.

The train itself

London Northwestern Railway runs a fleet of Class 350 ‘Desiro’ trains on all services between London and Birmingham. There are a couple of different types, with some having tables and sockets, while others are laid out for short-distance commuter trips. Most run as eight coaches on these services. In the peak hours, you might find that an extra four coaches are added/removed at Northampton, so that 12 coaches run between London and Northampton.

They’re fairly decent looking trains, having been reliably running on the West Coast Mainline for nearly two decades:

train 1 in the mission to find the best train from london to birmingham - class 350 train at birmingham new street

The seat experience

So, remember when I said that some trains on the route are really meant for short-distance commutes? As soon as I got to the platform, my heart sank, as I could see that at least one part of the train was one of these. This is the chance you take when you book with London Northwestern!

A quick pace down the platform didn’t get me any further luck, as it turned out that both of the four-coach trains that formed the service were the same type. I gave up and went back to the rear, which seemed to be the quietest place to go. You’re most likely to get a seat in coaches 7 and 8.

So, what are the seats like? Let’s take a look:

interior of class 350 train showing 3+2 seating - not the best train from london to birmingham!

Yep, they aren’t winning any awards for comfort. This type of train doesn’t have any sockets, either, so bring a powerbank just in case.

I found myself an airline-style pair of seats which had a reasonable amount of legroom (I’m 6ft). They were firm but I soon settled myself in, even if I was a little peeved that I’d drawn the short straw.

If you end up with the ‘other’ type of train on this route, you’ll get 2+2 seating with tables and sockets. Unfortunately you can’t guarantee which type you’ll get, though!

Storing your luggage

I couldn’t see any proper luggage stacks in the carriages I walked through, so the luggage racks you see in the image above are all you’ve got.

They looked large enough to store a cabin-sized suitcase so will be enough for most. I certainly wouldn’t take this train if I was taking the kitchen sink with me, though! Throughout the journey, I didn’t see anyone struggling to store anything and there weren’t any cases randomly left around the doors.

Fancy an upgrade?

First Class fares start at £20.30 one way (without a Railcard). No matter which type of train you get, it’s all mostly the same. This means that on a train like mine, it’s a bit of an upgrade, but it’s almost a downgrade on the more ‘luxurious’ ones.

What perks do you get? Curtains and a seat that reclines, as well as a guaranteed power socket. I was surprised to see that the compartment was really busy though, so this is the best photo I could get to show what the seats are like:

class 350 first class interior showing 2+2 seating

It certainly won’t be winning the award for best train from London to Birmingham in First Class, that’s for sure. If you really want to upgrade on the day though, it’s £10 single and £15 return on weekends. You can do it on board, too. There’s more info on the London Northwestern Railway website.

Update From May 21st, 2023, First Class fares will no longer be offered on this route. So you can enjoy a ‘free’ upgrade to these seats from this date if you’d like!

If you’re feeling peckish

Then you go to the shop before you get on. There isn’t any catering on these trains! As I mentioned earlier, there’s a Tesco in Birmingham New Street if you’re on a budget. London Euston has plenty of options as well, including an M&S.

Onboard service

There were at least two different guards on board but they didn’t make good on their promise of ‘walking through the train’. All you’d get were slightly-too-loud announcements repeating what the automated ones had just said. No tickets were checked, either.

I wasn’t overly impressed but on one train we passed at Northampton I could see the guard with a ticket machine around the centre of the set. So it’s possible that your guard might actually make themselves seen!

Final thoughts

We arrived in London Euston on time, at 12:49. What did I think of London Northwestern Railway? It definitely isn’t the best train between London and Birmingham, but it can be very cheap, especially if you have a Railcard.

You have to know what to expect, which is that this is a commuter train between Birmingham and Northampton and Northampton to London. It just so happens that it runs all the way through. If time isn’t of the essence and you find a bargain, go for it. After all, it was a well-kept train and noticeably very clean.

Trip 2 – Avanti West Coast

After a spot of lunch in the Doric Arch pub over the road, it was time for the next train. My train was the 14:16 Avanti West Coast service to Preston via Birmingham, and it was set to take just over an hour and a half. This was a good 45 minutes or so quicker than London Northwestern! On time alone, you could say that this was the best train between London and Birmingham.

Avanti generally run two trains per hour between London and Birmingham, though the eventual aim is to get this back up to three. COVID-19 staff shortages and DfT cost-cutting have meant that this date keeps getting pushed back. At the minute, you’ll find a couple of hours in the morning and evening peaks where there’s a third train every hour.

The cost

It was £20.85 for an Advance single (with a 16-25 Railcard) booked a week in advance. If you want a much cheaper price on Avanti, you’ll need to plan ahead a little more.

Fares do start at £8 (without a Railcard) but it seems that this isn’t too common. The best I could find was £14 on the late-night trains two months ahead*. Even then, London Northwestern Railway undercut this by a fair amount:

If you want to buy a ticket on the day, it’s £65.80 for an Off-Peak Return or a whopping £188.80 for the Anytime version.

*Fares quoted are correct at 27/03/23 for 24/05/23 and are subject to change at any time. SmartSplit are not responsible for any loss or disappointment incurred as a result of this information.

Waiting to get on board

London Euston is pretty infamous for the ‘Euston Scrum’. This is what happens when everyone has to wait on the concourse before a train is announced before making a beeline for it as soon as the platform appears on the screen!

It isn’t pleasant, so Network Rail tried to ‘fix’ the issue by replacing the big set of departure boards with two smaller sets:

london euston station concourse

While the boards are definitely better, it’s a bit of a strange place to put them. In any event, I’d looked up my platform online already, so I just hovered around at the top of the ramp. Just under 20 minutes before the train leaves, the platform is announced. There’s also a full ticket check before you get on.

This just applies to Avanti trains. If you’re taking a London Northwestern train, there’s usually nobody checking tickets or you’ll just have to pop it in a gate.

I had to be quick after the train was announced, as people were already running for the platform! The general atmosphere for this way of boarding is never great, and it affects Avanti the most here.

The train itself

I was taking a nine-car Pendolino train today. Introduced to the route in the early 2000s, they’re certainly rather striking. They’re capable of tilting around corners and have a bit of an ‘airplane’ feel inside.

In the early 2010s, some sets were extended to 11 cars and several new ones were built, as well. As we speak, they’re also getting a pretty extensive refurbishment.

Unfortunately, I was in for the ‘original’ experience, which was an unrefurbished nine-car. At the time of writing, most trains haven’t been refurbished just yet.

train 2 of the trip to find the best train from london to birmingham - class 390 at london euston

Storing your luggage

I headed for the unreserved coach, which is Coach C on these trains. Every carriage has quite a few luggage stacks dotted around, so you won’t struggle for space.

I wrote in my review of luggage space on trains that I was pretty impressed by the overhead racks, too. Just beware that they’re smaller in some parts of the train. This is usually where there’s equipment on the roof.

unrefurbished class 390 interior

The seat experience

The seats are fairly pleasant, though legroom is a little tight in the airline-style ones. The reason I made a beeline for a table seat is that they’re the only seats with sockets on the unrefurbished trains. By each window table seat, you’ll find two USB sockets and a three-pin one:

sockets at a table on a class 390

The one ‘hack’ for getting around needing a full-sized table to use a socket is in Coach A. Seat A28 has a half-sized table but it faces a luggage rack, so you’ll not have anyone sat opposite you. A21 is the same, but it doesn’t have much of a window view. You’ll find these seats at the very back of the train heading south, and the very front going north.

On the refurbished trains, there are sockets at every seat. It’ll just take a little while for every train to be done.

The one thing I had noticed though was that everything was fairly shabby. The seat next to me had a massive rip in it and the seat-backs had paint peeling off. Clearly with refurbishment on the horizon, standards have slipped.

Fancy an upgrade?

First Class fares start at £42 one-way for an Advance single (without Railcard). For this, you’ll get a bigger reclining seat, as well as complimentary food and drink (menus available here).

However, if you just want to upgrade on the fly, you can try Standard Premium. In a nutshell, it’s the First Class carriage without the free food and drink. It’s £25 to upgrade on board. I’ve tried this before and it was definitely worth it for the extra space, but remember that £25 is the price no matter how far you go.

standard premium on a class 390 showing 2+1 seating

If you’re feeling peckish

There’s a shop in Coach C. It sells quite a variety of food and drink, and it has the positive of allowing you to browse what’s on offer without needing to ask.

It opened pretty much straight away after leaving Euston, and was doing good business all the way through to Birmingham. Prices were about what you’d expect for a train, with a meal deal including a sandwich coming to £5.90 (as of March 2023). You can find the full menu here.

fridges in the shop on a class 390 showing sandwiches and drinks - the best train from london to birmingham for catering

At the time of writing, at-seat service is technically available in Standard. I say ‘technically’, because I have never known this to be working. From May 2023, it’s going to be discontinued.

Onboard service

The Train Manager made an announcement and again claimed that they’d be walking through the train, but I never saw them. We did however have regular runs from cleaning staff with bin bags.

Final thoughts

If you want a ‘long-distance train’ experience, then Avanti is likely to be the best train between London and Birmingham. The main stickler is that it’s quite expensive, and even booking in advance doesn’t get it anywhere near the price of London Northwestern Railway.

Coach C was very busy, too. I had two other people at the table with me for most of the trip. It’s definitely better if you have a seat reserved in advance (and a suitable one, at that), as some trains just don’t have many unreserved places.

Still though, we arrived into Birmingham New Street on time. It’s a better bet if you have lots of luggage too, as there’s plenty of space for it.

Trip 3 – Chiltern Railways

It was time for the final trip. So far I didn’t have any overwhelming feelings about what the best train from London to Birmingham was, as both companies had been pretty much as expected. One was cheap and felt like a commuter train, one was more expensive and felt like a ‘proper’ one.

Chiltern almost falls in the middle. My 16:51 train from Birmingham Snow Hill to London Marylebone took 1hr 50min, which is one of their faster ones on the route.

You’ll find two trains per hour on the route for most of the day, though one per hour tends to start from Birmingham Moor Street during Off-Peak hours.

The cost

My Advance single ticket from Birmingham Snow Hill to London Marylebone cost £13.20 (with Railcard) booked a week in Advance. Tickets start at £6.40 (without Railcard) one way. Even on the day I booked, you could find some cheaper trains at a similar time for £10.55 (with Railcard).

If you want to buy on the day, fares range from £36.40 (Super Off-Peak Return) to £135.30 (Anytime Return) as of March 2023.

Waiting to get on board

Birmingham Snow Hill station certainly won’t be winning any design awards. It’s a pretty depressing Brutalist building with all of the platforms underground. That said, it’s small and there’s plenty of space to wait, so it isn’t truly awful. If you want some fresh air, you can go right to the back of the platforms.

platforms at birmingham snow hill station

It’s worth mentioning that the other station, Birmingham Moor Street, is significantly nicer. Restored back to its original GWR heyday, you’ll probably prefer to wait around here if you can:

concourse at birmingham moor street station

The reason I’d picked Snow Hill was so that I could have the first pick of seats when the train arrived. It was also so I could show you what the interior was like before it became swarmed with people!

The train arrived in from London on-time at 16:39, meaning that it was a fairly short wait til it went back to London. This varies throughout the day, but usually the train will be there a little earlier. In any event, there wasn’t much of a crowd waiting, with most people who want this train jumping on at Moor Street instead.

Notably, quite a crowd joined at Birmingham Moor Street. If you’re taking a train that starts at Snow Hill at a busy hour of the day, it might be best to book from there. The platform that these trains use at Moor Street is quite narrow and it didn’t look like the most comfortable place to wait.

The train itself

Today I had a three-car and two-car Class 168 Chiltern Clubman coupled together to make a five-car train. Anything from three to six cars is common on the route, but I’ve never experienced anything severely overcrowded.

My train had been built in 2000, so it was around the same age as me! I couldn’t get a photo until we arrived in London, but it’s the train on the left:

train 3 on the mission to find the best train from london to birmingham - class 168 at london marylebone

Storing your luggage

It did take a bit of looking, but there are luggage stacks on this train. You’ll find them right at the inner ends, usually opposite a toilet or next to the doors between the carriages.

The overhead racks looked capable of storing cabin-sized suitcases at a push, but it might have been a little cosy. It certainly wasn’t the best train from London to Birmingham for luggage, but most people wouldn’t have a problem. During the journey I certainly didn’t notice anyone struggling to store anything.

The seat experience

The one thing that you notice when you board is that these are fairly classy looking trains. There are actually two kinds of seats, with the ones at the carriage ends having a bit of a flatter and thinner back and headrest. The most comfortable ones have more of a wraparound headrest and look like this:

class 168 interior

You’ll find a socket at every window seat, including at the tables. The seats themselves are really quite comfortable and probably the best of the three trains I’d tried.

Fancy an upgrade?

In most cases, it’s tough luck. Chiltern abolished First Class quite a few years ago! According to their website, the ‘Business Zone’ carriage isn’t available either. This was a carriage on certain trains where you could pay on board and upgrade for a bigger seat and more space. However, I’ve noticed trains still running around with this carriage, and consensus seems to be that if it’s available, you can travel in it without an extra charge.

If you’re feeling peckish

Go to the shop beforehand! There isn’t any catering on Chiltern trains. Snow Hill is near a number of shops including a Tesco. At Marylebone, you’ll find an M&S Food.

Onboard service

All Chiltern trains need to have a guard on board between Birmingham and Banbury. After that, the driver can operate the doors in most cases.

Before we left Snow Hill, the guard made an announcement and came through the train checking tickets multiple times on the trip. After two trips with totally invisible staff, this was quite a breath of fresh air. He was friendly, efficient and enthusiastic.

Final thoughts

This was probably my favourite journey of the three. The train was clean, comfortable and laid out properly for the sort of journeys being made on it. The atmosphere on board as well was completely different to the other two trains.

Everyone was chatting to each other and I spent the second half of the trip talking to a mother and daughter off to the theatre. Naturally this isn’t going to happen on every train, but it was nice nonetheless.

We arrived four minutes late into Marylebone, having followed a late-running West Midlands Railway train for the first part of the trip out of Birmingham. It was only 15 minutes or so slower than the more expensive Avanti train, which seemed a fair compromise considering how much cheaper it was.

Marylebone is a charming little terminus to arrive and depart from, too. It’s one of the smallest London stations and doesn’t have the ‘chaotic’ feeling of the likes of Euston:

station concourse at london marylebone - the end of the journey to find the best train from london to birmingham

Keep an eye out for some of the old Network South East signage, too (like the ‘tickets’ sign). Rather quirky considering it hasn’t existed for three decades!

The verdict – what’s the best train from London to Birmingham?

I’d say that the best train from London to Birmingham, all things considered, is the one operated by Chiltern Railways.

It doesn’t do catering or First Class, but it was a good balance between cost and journey time. The trains are classy and comfortable, too. It’s also the only train I caught where the guard actively walked through and checked tickets.

There’s no doubt that London Northwestern Railway will likely give you the cheapest of the cheap fares, but the trains often reflect that.

Avanti West Coast would likely for some be the best train from London to Birmingham. After all, it’s the fastest and has the most amenities. But boarding at Euston can be quite stressful and the price is quite a bit higher than the alternatives. The train I caught also felt rather unloved!

Both London Northwestern Railway and Avanti West Coast are receiving new and refurbished trains on these routes, so it’d be interesting to give this another go in the future and see if Chiltern still come out on top. Notably, from May 2023, it’s expected that the average journey time on Chiltern will increase to around two hours. The trade-off is that the likes of Warwick get more direct trains to London.

Is there anything else I should know?

Looking to know more about the Capital? Take a look at our guide to travelling to London. We’ll tell you about getting the best fares on routes like Edinburgh to London and Southend to London, as well as whether it’s worth upgrading to First Class on Avanti.

No matter which train you choose though, don’t forget that you can book all of them fee-free with SmartSplit. We don’t charge any fees if you change your plans, either.

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